Bill Nelson

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Organisational Mediocrity

Tuesday 20th January 2009

This month's question is:

Are there any specific areas or signs you look for when you first start working with a team or organisation?

Great question and the answer is yes, but the reality is we could spend the entire year just working our way through the individual things I look for.

But to get the ball rolling one of the first things I look for are indicators of the standards. I want to find answers to the question of - is this a team/organisation that wants to be great or are they OK with just being good?'

Here are some of the signs I look for under the tittle of:

The DNA of Organisational Mediocrity

DNA

Unwillingness to change

Inconsistency

The preparedness to compromise

Ineffective communication

Accepting good as the standard

No ongoing personal or professional development

Taking the path of least effort or resistance

Non recognition of the benefit of difference

The approach of one size fits all

One size fits all

Procrastination

The person at the top is the only one with the experience to solve problems

Everything is decided by consensus

Lack of urgency

Non recognition of individual responsibility

Action is never taken

Lack of accountability

Non recognition of use by date

The things will just happen attitude

Things Just happen

Why does this happen to me/us?

Everyone is good, but no-one is working to be great

Decisions never get made

Leadership by title alone

Selection by psychological profiling

Doing it in a way you are familiar with rather than doing it the best way

Relying on talent alone

Short term fix

Mistaking activity for achievement

Progress is difficult to define or measure

Denial

Disregard for the basics

Disregard for the basics

Doing the same things over and over, but never asking why

Goals/outcomes/ expectations are constantly changed before they are achieved

You use a window instead of a mirror to explain lack of performance

Creativity and innovation are best pursued by others

Mistaking training for development

Things done by convenience rather than correctness

The Journey Continues!

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